However, my
week at Groupama has illustrated that it should not be all doom and gloom and
there are some reasons to be cheerful. There might still be
a little 'grin and bear it' here, but many of the green shoots I see are all
about our growing corporate social responsibility credentials rather than the
Here are my three (green) reasons
for being cheerful this week:
Reason 1 - We see corporate responsibility as a fantastic
opportunity to enhance the trust of brokers, policyholders and our employees.
For Groupama it is not about
opportunistic marketing. Indeed, those very businesses that damaged both their
reputations and their profits, who clamoured to broadcast that they were
greener than the Jolly Green Giant or a Times 100 Employer, have suffered major
reductions in CSR activities and training budgets. For us CSR is not a fad or
fashion and when consumers are wondering who they can trust we signpost our
Gold status in Investors in People that we have just attained. Only 41 of the
28,000 accredited businesses have gone Gold.
Reason 2 - There has never been a better time to convince decision makers that our CSR programmes are worth the investment - and this
is something that has been engaging my own attention recently. We have been
working hard with Business in the Community and after some gentle persuasion,
our own chief executive signed up for their 'Seeing is Believing' initiative. From my
meeting with him this week it clearly created quite an impression and he was
especially interested to discover that being green doesn't always mean more
expense and 'jam tomorrow'.
For example, we
make a difference using technology to reduce business travel, improving energy
efficiency and cutting costs. These are compelling arguments when expenses are
tight. If you can't persuade cynical finance directors with the heart - let's
convince them with the wallet.
Reason 3 - I'm always moved
by the efforts of our people to help those less fortunate than themselves. There
is always plenty of evidence of this in all Groupama offices with employees
engaging regularly in local initiatives. This week, staff based in Portsmouth have been redecorating and soft furnishing a chapel of
rest in a local hospice.
So whilst we
witness global chaos in the financial system, corporate irresponsibility bringing
companies to the brink of collapse, scandals around MPs' expenses and even a swine flu epidemic, at Groupama we remain resolutely cheerful.
We regard sound ethics and
behaviours as the real drivers for success and so our own CSR credentials are deeply
embedded in our corporate DNA.
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